Points awarded for purchases will be added into your account after 30 days. The points are not available until the refund period is over. Birthday points will be awarded the following day after your birthday.

For example, if your birthday is on January 1st, you will be awarded your points January 2nd at midnight. Points received through other methods will be available to use on the same day.

Check the launcher and your current point balance will be displayed.

The birthday points are awarded the following day after your birthday.

For example, if your birthday is on January 1st, you can expect your points to be available January 2nd at midnight.

Yes, the points (Rewards) have a validity period of one year. For points awarded after 9/15/2023, they will expire one year from the date they were granted. For points awarded before 9/15/2023, they will all expire on 1/15/2025.

*You will receive a notification by email before the expiration date.

You cannot change the reward after you redeem.

We will not be able to transfer points awarded for a purchase from one account to another.

In the case you use a different account to make a purchase, the account used at the time of checkout will receive the reward points.

You will receive a review request email 5 days after the order has been fulfilled. A review can be submitted using the form in the email and points will be rewarded immediately.