What We Do
As professionals in the golf retail industry, we pride ourselves in ensuring quality and authenticity. We strive for excellence and fight to end imitations so that they do not end up in YOUR or OUR hands. With various approaches to see through imitation technology, we perform the appropriate steps to help you feel at ease, enjoy looking through the vast options we carry with confidence.
What steps do we take for Quality Control?
With numerous clubs coming into our quality control daily and an inventory of 550,000 units, we check each unit twice by at least two of our professional inspectors to ensure and guarantee that every product for resale is 100% authentic.
Tapping the grid end onto the floor to check the sound
A golf club will make an irregular sound when there are imperfections. Our inspectors will tap and listen for an irregular sound to determine if it will move on to the next step in QC.
Tapping the edge of the grip end onto the floor to check the vibrations
Like step 1, our inspectors tap the edge of the grip end onto the floor to check for healthy vibrations, along with the sound emanating.
Shaking the head of the club
Oftentimes, if there is any deterioration inside the club head that cannot be physically seen, a good shake can help us determine if there is anything stuck inside or if the club head is no longer at its best.
Twisting the club head and grip gently
The firmness of the joint between the club head and shaft is checked by gently twisting the head and grip. If any squeaking or unfamiliar noise is present, we do not purchase to resell.
Feeling the surface
Inspecting the club shaft requires detail and patience. Relying solely on physical appearance is simply not enough to determine the current quality of the clubs we receive. Our inspectors carefully check for any cracks, fragments, bend or rust.
Grabbing the grip and club head, and moving the club in a “seesaw” motion
By moving the club in a “seesaw” motion, our inspectors will be able to determine if there are any broken fragments inside the shaft - such as fragments of glue, inner material, or any other potentially broken parts
Checking the firmness around the grip
Like step 4, our inspectors gently twist the grip and the club shaft to check for firmness or to see if it has a shaft extender.
Looking down the club shaft from the grip end
While looking down the club shaft, our inspectors slowly rotate the shaft to check for any bends or curvature.
STEP. 9 (For iron sets)
Aligning the clubs by the iron’s number
By aligning iron sets by the number stamped, the balance of the club length and consistency of the shafts become apparent. If anything is missing, our inspectors will catch it.