golf clubs

FREQUENTLY ASKED QUESTIONS

Shipping

Free shipping on orders totaling over $300.00, no exceptions.
A flat rate shipping fee of $ 24.99 will be charged for order totals less than $300.00, no exceptions.
・Whether you are charged for shipping or if it is free, all shipments travel viaFedEx’s fastest option, FedEx Priority Plan.

Each product is shipped from our warehouse in Noda City, Chiba Prefecture, Japan.

*Some items listed may be shipped from the US.

We ship using theFedEx Priority Plan.

Products are delivered 3 to 5 days after being shipped. We can only ship on business days (orders placed during weekends or holidays will be shipped the following business day).

As of July 2023, we only ship to the USA and Canada.
We are unable to ship to PO boxes and APO's.

Yes, it is. However, one box can only hold up to two golf clubs. If you order 3 or 4 golf clubs, they will be packaged in a second box.

Please contact us via the Contact Us . We will help you track it down.

We do not offer wrapping services for gifts, etc.

GOLF Partner is not liable for packages once they have been delivered/“delivered” status.
In the case you cannot locate your delivered package, please contact the carrier as soon as possible and file a missing package claim.

For a change of delivery address request, we are able to change the address at any time before the order has been dispatched. Please contact us ASAP if you would like to.

Import duties and taxes for international shipments may be liable to be paid upon arrival in the destination country. This varies by country, and GOLF Partner USA encourages you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to GOLF Partner USA at the customer's expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping fee will not be refunded.

PRODUCT/ORDER

Taxes have been applied to the following to comply with state laws:                           

  • California
  • New Jersey
  • Georgia
  • Michigan
  • Virginia
  • Washington
  • Hawaii
  • Florida
  • Illinois

Prices include sales tax for states not listed above.        

*Please note that other states may also be subject to taxes when mandatory.

Each golf club is guaranteed authentic. GOLF Partner is an authorized retailer primarily operating in Japan and Asia with 380 locations. As two-time world record holders, we occupy over 60% of Japan's used golf club market.

Yes. As an authorized retailer, GOLF Partner works directly with golf manufacturers all over the world.

Used club product photos show the actual items without exception. New clubs are sometimes shown with sample images.

No, you can only use each coupon code once. If a coupon code has been used multiple times with same address or the coupon use seems fraudulent, we will ask you to cancel the order or place the order without the coupon.

A flex between stiff and regular.
Suitable for head speeds of around 90mph.

A ladies' shaft flex slightly stiffer than L Flex.
Suitable for head speeds of around 80mph.

golf clubs

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